Last updated: 16 August 2026

Never Shit Mystery Kits respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how it is used and your rights regarding your personal data.

1. Who we are

Never Shit Mystery Kits is an independent online retailer specialising in mystery football shirt boxes and related products.
For the purposes of UK data protection law, Never Shit Mystery Kits is responsible for the personal information collected through our website and when you purchase our products.
If you have any questions regarding this Privacy Policy or your personal information, please contact us at:
nevershitmysterykits@yahoo.com

2. Information we collect

When you use our website, contact us, make a purchase or subscribe to one of our services, we may collect information including:
• Your name
• Email address
• Delivery and billing address
• Telephone number, where provided
• Order and transaction information
• Shirt size and other product preferences
• Supported football team or teams
• Information you provide when contacting us
• Technical information relating to your use of our website, such as device, browser and cookie information
We only collect information that is reasonably necessary to provide our products and services or operate our business.

3. Payment information

Payments may be processed by third-party payment providers, including Stripe.
Payment providers may collect and process payment information such as card details. Never Shit Mystery Kits does not normally receive or store your full debit or credit card details.
Where you purchase a subscription, your payment provider may securely retain the necessary payment information to process future recurring payments.

4. How we use your information
We may use your personal information to:
• Process and fulfil your orders
• Deliver products to you
• Manage subscriptions and recurring orders
• Contact you regarding an order or subscription
• Provide customer support
• Process returns, exchanges and refunds
• Prevent fraud and protect our business
• Maintain appropriate business and financial records
• Improve our website, products and customer experience
• Send marketing communications where you have consented to receive them or where otherwise permitted by law.

5. Sharing your information

We do not sell your personal information.
We may share information with trusted companies where necessary to operate our business, including:
• Payment processors
• Delivery and postal companies
• Website and ecommerce providers
• IT and hosting providers
• Professional advisers or authorities where required by law
These organisations receive only the information reasonably necessary to provide their services.

6. Cookies

Our website may use cookies and similar technologies to make the website function correctly, remember preferences, understand how visitors use the website and support advertising or analytics where applicable.
Where required, you will be given choices regarding non-essential cookies.

7. Marketing

Where applicable, we may use your contact information to send you news, offers or information about Never Shit Mystery Kits.
You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.
We will still be able to contact you about an existing order, payment or subscription where necessary.

8. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to comply with our legal, tax, accounting and regulatory obligations.
Different types of information may therefore be retained for different periods.

9. Keeping your information secure

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
We also use established third-party providers to help securely operate our website and payment services.

10. Your rights

Under UK data protection law, depending on the circumstances, you may have rights including the right to:
• Request access to personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete certain personal information
• Restrict or object to certain processing
• Request transfer of certain information
• Withdraw consent where processing is based on consent
To exercise any of these rights, contact:
nevershitmysterykits@yahoo.com
You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

11. Children

Our products may be purchased for children, but our website and checkout services are intended to be used by people capable of entering into a purchase contract. We do not knowingly seek to collect personal information directly from children where it is not necessary.

12. Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our business, website, services or legal obligations.
The latest version will always be published on this page.

13. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Never Shit Mystery Kits
Email: nevershitmysterykits@yahoo.com